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UNIT 210

Communicating with Others

Learn essential communication skills and understand the construction industry structure.

Your Progress
Lesson
 Quiz
 Short Answer
1.1

Useful Organisations

Key organisations in the plumbing industry
Quiz Short Answer Flashcards
1.2

Construction Team

Roles and responsibilities within a construction team
Part 1
Part 2
Quiz Short Answer Flashcards
📖 Further reading Construction Roles and Site Structure →
1.3

Company Structure

Understanding company hierarchies and roles
Quiz Short Answer Flashcards
📖 Further reading Employment, Equality and Contracts →
1.4

Customer Care and Communication

Professional communication and customer service
Quiz Short Answer Flashcards
📖 Further reading Customer Communication and Service →
Unit 210 — Working in Construction

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