Follow one pipe from the point it comes through the kitchen floor and you have the whole cold water system. The hot side is just as short a story.

The basic cold water system

The easiest way to learn this is to follow the pipe from where it enters the building.

  1. It starts at the stop valve inside the dwelling, where the supply comes through the floor — usually under the kitchen sink.
  2. From there it feeds all the downstairs appliances.
  3. It then rises to the first floor, feeding all the first floor appliances.
  4. It carries on rising to the roof space to feed the storage cistern in the loft.
  5. Optionally there is a feed to a combination boiler.

The pipe going up through the house is called the rising main. That name gets used constantly, so it is worth fixing now: the rising main is the mains-pressure cold pipe running up through the building.

Direct and indirect

Comparison of direct and indirect cold water systems
Ask what feeds the bathroom basin and you have your answer.
Key figures for cold and hot water systems
The examinable numbers from this article, in one place.

Two ways of arranging the cold water, and the difference is simply how many outlets come off the main.

Direct

Every cold tap is fed straight from the main.

Indirect

Only the kitchen tap is fed from the main; the rest are fed by gravity from the storage cistern in the loft.

The rule that applies to both

The kitchen tap is always fed directly from the main, because that is the drinking water tap.

That is not a preference, it is a requirement. Stored water sits in a cistern in a loft and is not classed as fit to drink, so the tap people fill a kettle from has to come straight off the main.

The basic hot water system

Labelled diagram of a direct hot water cylinder with immersion heater
A direct cylinder: the water you draw off is the water that was heated.

There are two arrangements, and they are completely different in shape.

With a cylinder

Hot water leaves the top of the hot water cylinder and runs to feed all the first floor appliances, then drops to the ground floor to feed all the ground floor appliances.

Note the direction: up first, then down. That is because the hottest water is at the top of the cylinder — see the lesson on the properties of water for why — and because the cylinder is usually on the first floor in an airing cupboard.

With a combination boiler

There is no cylinder. The boiler heats water as it flows, so the pipe runs from the combination boiler to all appliances.

No cylinder and no cold water storage cistern means no stored water at all, which is why a combi house has an empty loft and an empty airing cupboard.

Telling them apart on site

An indirect hot water cylinder with its heating coil
An indirect cylinder: a coil carries the primary water, and the two never mix.

You will be doing this on every survey for the rest of your career, and it takes about ten seconds:

It matters immediately, because it tells you what pressure you have to work with, whether there is a reserve of water when you turn the main off, and where the isolation points are.

🔢 The numbers worth memorising

1
tap always fed from the main — the kitchen tap
2
cold arrangements: direct and indirect
2
hot arrangements: stored cylinder, or combination boiler
5
points on the route of the rising main

⚠️ Where people go wrong

  • Feeding a kitchen tap from the storage cistern. The drinking tap always comes off the main.
  • Confusing direct and indirect. Direct feeds every tap from the main; indirect feeds only the kitchen.
  • Saying hot water goes down to the ground floor first. It goes up to the first floor, then down.
  • Expecting a cistern in a combi house. A combi stores nothing.

📝 8-Question Self-Test

Straight from the Level 1 course question bank. Click an option to see whether you got it right — the explanation appears instantly, and there is nothing to submit.

Your score: 0 / 8
Question 1 of 8
In an INDIRECT cold water system, which tap is fed straight from the main?
Question 2 of 8
What is the pipe that carries the cold supply up through the house called?
Question 3 of 8
In an indirect cold water system, which tap is still fed straight from the main?
Question 4 of 8
What runs from the stop valve inside the dwelling to feed all downstairs appliances?
Question 5 of 8
Having fed the downstairs appliances, where does the rising main go next?
Question 6 of 8
In an indirect system the rising main carries on upwards past the first floor. Where to?
Question 7 of 8
Why does the standard show a feed to a combination boiler only optionally?
Question 8 of 8
A cold water system starts at the stop valve inside the dwelling. Which appliances does that first leg feed?