Half the job is knowing which repair you are looking at. Dripping from the spout, weeping at the spindle and stiff to turn are three different faults with three different fixes.

Before anything: isolate

Every repair on this list starts the same way, and the third step is the one people learn the hard way.

  1. Turn off the supply — a service valve if there is one, otherwise the internal stop valve.
  2. Open the tap to drain the pipe and prove the water is off. Proving it is the point: a valve that looks shut is not evidence.
  3. Put the plug in and cover the basin, so nothing small disappears down the waste.

A jumper or a gland nut down a waste pipe turns a fifteen-minute repair into a very long afternoon.

Re-washer a pillar tap or stop valve

A tap reseating tool with its cutters
Where the seat itself is pitted, a new washer will not hold. Recut the seat.
Key figures for repairing taps, valves and float valves
The examinable numbers from this article, in one place.

The fault: a dripping tap. The rubber washer that seals against the seating has hardened or worn.

Isolate, remove the head and headgear, lift out the jumper — the small part that carries the washer — undo the small nut, fit a new washer of the right size, and reassemble.

If the tap still drips with a new washer, the seating is scored and needs re-cutting, or a nylon seat fitting. A scored seat is a rough surface, and a new washer cannot seal against it any better than the old one could.

Re-pack the packing gland

The fault: water weeping up the spindle when the tap is open — not from the spout, but around the handle.

The gland is the seal around the spindle where it passes out of the tap body.

Tighten the gland nut a little first; that alone fixes it more often than not. If it does not, undo the nut and re-pack the gland with new packing material, then tighten it just enough to seal without making the tap stiff.

Re-grease the spindle

The fault: a tap that has become stiff to turn.

Strip it down, clean the thread and spindle, and apply silicone grease.

Silicone grease, specifically, and for two reasons: it is safe with drinking water, and it does not attack rubber. Never use oil or ordinary grease on a water fitting — petroleum-based products swell and destroy rubber washers and O rings, and they should not be near drinking water.

Check the rubber O ring on the tap head

The fault: water escaping around the head or the spout of a mixer.

An O ring is a small rubber ring that seals a moving part. Inspect it for flats, splits and hardening, and replace like for like with a smear of silicone grease.

Like for like matters — an O ring that is close but not right will either not seal or will make the part stiff.

Replace a ceramic disc

The fault: a ceramic disc tap that drips, or grits when turned.

A ceramic disc tap has no washer, so it is not re-washered — the whole cartridge is replaced. Dripping or grittiness means grit has got between the discs and scored them.

Note whether it is the hot or the cold side, as they are handed — one opens clockwise and the other anticlockwise. Fit the wrong one and the tap works backwards.

Replace the gate in a gate valve

The fault: a gate valve that turns but does not shut the water off.

It has usually lost its gate — the wedge has come off the spindle inside, so the spindle turns freely and nothing moves.

Drain the system, remove the headgear, and refit or replace the gate. On an old valve it is often quicker and more reliable to replace the whole valve, and that is a perfectly good answer.

Replace the washer in a drain valve

The fault: a drain valve that weeps after use.

A worn washer, and because it sits at the lowest point it drips into the floor unnoticed. That is what makes it worth checking after any job where you have drained down.

Drain below the valve, remove the spindle, fit a new washer.

Repairing float operated valves

Three repairs, and they apply to all the FOV patterns — Portsmouth and all three diaphragm types.

That last one is a good diagnosis to have in your head: an overflowing cistern with a valve that seems to work is often simply a float full of water.

Afterwards, check the level

The water should sit about 25 mm below the warning pipe.

Adjust it by bending the arm on a Portsmouth valve, or with the adjusting screw on a diaphragm one.

The summary worth memorising

Match the fault to the repair:

🔢 The numbers worth memorising

3
steps to isolate: turn off, drain and prove, plug the waste
25
mm — how far the water level sits below the warning pipe
3
FOV repairs: re-washer, renew the valve, renew the float
1
grease used on water fittings — silicone, never oil

⚠️ Where people go wrong

  • Trying to re-washer a ceramic disc tap. Replace the cartridge instead.
  • Using oil or ordinary grease. Only silicone grease is safe with drinking water and kind to rubber.
  • Fitting a new washer to a scored seat. It will still drip — the seat needs re-cutting.
  • Confusing a drip from the spout with a weep at the spindle. Washer against gland.
  • Forgetting a ceramic cartridge is handed. Note whether it is the hot or the cold side.
  • Not checking the level after an FOV repair. It sits about 25 mm below the warning pipe.

📝 8-Question Self-Test

Straight from the Level 1 course question bank. Click an option to see whether you got it right — the explanation appears instantly, and there is nothing to submit.

Your score: 0 / 8
Question 1 of 8
A tap drips from the spout even when it is turned off tightly. What is the repair?
Question 2 of 8
Water is weeping around the spindle of a tap when it is open. What is wrong?
Question 3 of 8
A pillar tap drips from the spout when it is closed. Which repair does the standard list?
Question 4 of 8
Water weeps up the spindle of a tap or a stop valve while it is open. What is the repair?
Question 5 of 8
A tap is stiff to turn but it does not leak at all. What does the standard list?
Question 6 of 8
A tap head leaks around its very top, and the gland packing is sound. What do you check?
Question 7 of 8
A quarter turn tap drips. It has no washer at all, so what do you replace?
Question 8 of 8
A gate valve handle turns and turns but nothing happens. What do you replace?