Three complaints, three different answers. The shower dribbles on a vented system. The unvented cylinder cannot be fitted because the main is weak. The pipework bangs every time a lever tap is shut.

The short answer

The valve bodies at an outlet are ordinary; the control on them is not. And three devices sit behind them — a pump for a system with no head, an accumulator for a main with no flow, and a shock arrestor for a system that has been closed by a check valve.

Automatic and self-closing taps

Key figures for at the outlet
The examinable numbers from this article, in one place.

Infrared taps. The sensor eye emits a beam roughly 200 to 260 mm wide. A hand interrupting it sends an electronic signal to a solenoid valve, which snaps open and passes a restricted flow; when the hand leaves, the beam is restored and the valve closes. Power is usually 230 V through a transformer to 6 V, with a thermostatic blending valve behind the tap.

The advantages explain where they are used: easy to operate, they stop the spread of germs because nothing is touched, they conserve water, and they prevent scalding. For a nursing home, an infrared tap is the most hygienic option.

Non-concussive (self-closing) taps. Pressing the head works a spring-loaded plunger that opens the tap; the spring closes it after a set time, adjustable to about 20 seconds. Most use an internal cartridge, so maintenance is a cartridge change.

They save water and are largely vandal-proof, but the trade-offs matter and they are examined: the rapid closing causes water hammer, they need regular maintenance, they should not be used where grease or dirt can foul them, they scale up in hard water, and the small volume released may leave waste pipes below self-cleansing velocity.

Bath/shower mixers and the hose

Made as pillar, deck, thermostatic (with a temperature-sensitive wax cartridge) and wall mounted types. They are designed for equal hot and cold pressures and must not be fitted where the cold is straight off the main and the hot comes from a vented low pressure cylinder — the blend cannot be held, and the cold can push hot water back into the cylinder.

The hose is the backflow risk, because the head can lie in used bath water. Either fit double check valves on the hot and cold connections, or fix the hose with a retaining ring so the head cannot drop below the overspill level. Most modern mixers include a type HC diverter with automatic return as built-in protection.

Flow limiters and spray taps

A flow limiting valve holds the flow to an appliance at a set rate whatever the upstream pressure. Interchangeable cartridges give between 0.07 and 0.43 l/s, so one body suits basins, baths, sinks, bidets and WCs. They take the guesswork out of pipe and pump sizing, help balance hot and cold, and stop one appliance such as a shower taking all the available water.

A spray tap breaks the flow into a fine spray, cutting the water used at that tap by as much as 20 per cent. An aerator does something different: it introduces air so the flow appears fuller and softer.

And choose for the user as well as the building. For a customer with arthritis in their hands, a quarter turn lever tap is the right answer: it needs a push rather than a grip and repeated turning.

Two backflow points belong here. A kitchen sink is protected by an AUK3 tap gap — at least 20 mm, or twice the bore of the outlet — because a sink is fluid category 5. And an ascending spray bidet is also category 5, so it may only be fed from a low pressure system supplied from a storage cistern with the required air gap, never from the main or from a mains-fed unvented system.

Shower pumps

Two arrangements, and the distinction is where the pump sits relative to the mixing valve:

Pump position, pipe sizes and the minimum head all come from the manufacturer's instructions. Where there is not enough head above the pump, a negative head pump is used, and the hot supply is usually taken from the top of the cylinder through an Essex flange so that air is not drawn in.

A safety point examiners like: if a shower pump develops a serious electrical overheating fault and the part has to be ordered, the pump is isolated and the system temporarily decommissioned so it cannot be used while you wait.

Accumulators

Pressure and flow figures for hot water outlets, pumps and accumulators
A pump taken straight off the main is capped at 12 litres a minute.

Where the incoming supply is weak, an accumulator increases the cold water pressure and flow available. It fills at night, when demand in the area is low and the main is at its highest pressure, and gives that water back through the day. That is the appliance to consider when an unvented cylinder is wanted in an area where the flow rate to dwellings is inadequate.

Three practical figures. An accumulator needs a minimum incoming pressure, usually around 2 bar, to replenish properly; below that a booster pump is added as well. A booster pump delivering more than 12 litres per minute directly from the main is not permitted. And the installation uses two pressure reducing valves: the first controls the pressure entering the property, the second reduces it to the figure the cylinder manufacturer requires.

Water hammer and shock arrestors

Water hammer is a pressure surge created when moving water is stopped suddenly. The shock wave travels back against the flow, and a system normally running at 3 bar can see surges of twice that, which loosens fittings, causes noise and eventually causes leaks.

A shock arrestor is made of corrosion resistant brass, copper or stainless steel and contains a piston or diaphragm cushioned by a calculated volume of inert gas. When the shock wave arrives the piston moves with it, absorbing the kinetic energy so the wave dissipates.

The classic places to fit one are exactly where a fast-closing tap meets a closed system: near a quarter turn tap with a single check valve fitted, or beside a lever operated mixer fed from mains pressure hot water with a check valve. The check valve is what makes the difference — it leaves the surge nowhere to go.

Some shock arrestors double as mini expansion vessels. On mains-fed hot water — an unvented cylinder, a combi, a multipoint — the small volume of water in the pipework still expands when heated, and the rising pressure damages shower mixing valves and backflow prevention devices. A mini expansion vessel gives that expansion somewhere to go, and most major shower manufacturers require one. The same fitting is used on cold pipework, where water standing in a warm room expands with nowhere to escape.

🔢 The numbers worth memorising

Infrared tap
beam 200 to 260 mm; 230 V through a transformer to 6 V
Non-concussive tap
closes after up to about 20 seconds
Flow limiting cartridges
0.07 to 0.43 l/s
Spray tap saving
as much as 20 per cent
Accumulator
needs about 2 bar incoming to replenish properly
Direct boost limit
12 litres per minute from the main
PRVs on an accumulator installation
two — one at entry, one to the cylinder’s figure
Water hammer surge
up to twice the working pressure
AUK3 tap gap
at least 20 mm or twice the bore

⚠️ Where people go wrong

  • Fitting a twin impeller pump after the mixing valve. Twin goes before it and boosts hot and cold separately.
  • Fitting a bath/shower mixer to mains cold and a vented hot cylinder. The pressures are not comparable and the blend cannot be held.
  • Feeding an ascending spray bidet from the main or from an unvented cylinder. It is category 5 — cistern-fed with an air gap only.
  • Specifying a non-concussive tap on a run of waste pipe that needs self-cleansing velocity.
  • Fitting a shock arrestor without noticing what closed the system. It is the check valve that leaves the surge nowhere to go.
  • Treating a shower manufacturer’s mini expansion vessel requirement as optional. It is what stops the mixing valve being damaged.
  • Leaving a shower pump usable while a replacement part is on order. Isolate it and decommission the system.

📝 10-Question Self-Test

Straight from the Level 3 course question bank. Click an option to see whether you got it right — the explanation appears instantly, and there is nothing to submit.

Your score: 0 / 10
Question 1 of 10
The image shown illustrates the safety relief discharge pipework arrangement for an unvented hot water storage vessel. What is the maximum dimension marked A?
The drawing this question refers to
Question 2 of 10
In an unvented hot water storage system, what connects directly to the outlet side of the tundish?
Question 3 of 10
The diagram below shows where a component sits in a 'balanced' unvented hot water storage system supplying the terminal fittings. What type of valve is marked 1?
The drawing this question refers to
Question 4 of 10
The line diagram shows an unvented system. On a new system, which set of numbered components would be built into one combination valve?
The drawing this question refers to
Question 5 of 10
Look at the inlet control group illustrated. Which device is the one numbered 4?
The drawing this question refers to
Question 6 of 10
The component shown below is fitted to serve which one of the following purposes?
The drawing this question refers to
Question 7 of 10
What is the minimum bore for the D1 discharge pipe running between the safety device and the tundish?
Question 8 of 10
The unvented cylinder diagram uses G to mark the greatest permitted length of D1 pipe between the relief valve and the tundish. What is that length?
The drawing this question refers to
Question 9 of 10
How far from an unvented hot water storage cylinder must its connecting pipework be insulated, under the Building Regulations?
Question 10 of 10
Which numbered component in the diagram is the line strainer?
The drawing this question refers to
← Previous in Hot water systemsThree Levels of Safety, and the Discharge Pipe That Has More Rules Than Any Other Next in Hot water systems →Choosing a Hot Water System: the People, the Building, and the Heat Source

Going further: the lessons behind this article

This article is the public answer. Unit 332 of the Level 3 course takes the same ground to the depth the exam and the synoptic assignment ask for, in 2 lessons:

  • Specialist taps and outlet fittings: how they work
  • Shower pumps, accumulators and shock arrestors