A boiler you have just replaced fires every few minutes all afternoon while nobody is in and nothing is calling for heat. The appliance is fine. What is missing is in the wiring.

The short answer

Boiler interlock is not a device you can buy. It is the interconnection of the system controls — thermostats, programmers and motorised valves — wired so that the boiler and pump are switched off when there is no demand for space heating or hot water.

That is the first line of the compliance guide's table of minimum controls, and the first thing a new wet system has to satisfy. It also explains the whole architecture of the standard plans: the boiler is fired by a valve's auxiliary switch, not directly by a clock.

And one trap is stated plainly in the guidance: TRVs alone are not sufficient for boiler interlock, because a TRV cannot switch the boiler off.

Time controls and temperature controls

Key figures for heating controls and zoning
The examinable numbers from this article, in one place.

A customer says the hot water comes on with the heating and cannot be had on its own. You open the airing cupboard and find a time switch where a programmer should be. The two look almost identical on the wall, and the difference is the whole complaint.

On the temperature side:

All of these meet at the wiring centre. It is not a control — it is the common terminal block where permanent live, neutral and earth, the programmer, the thermostats, the valves, the boiler and the pump are brought together, so the interconnections can be made and checked in one accessible place. Anything you do inside it is live working unless you make it dead first: isolate, lock off, and prove dead with an approved voltage indicator, proved on a known supply or proving unit before and after.

Zone valves

A two port motorised zone valve
Motor open, spring return. A failed one is usually found by hand, not by meter.

You are handed a photograph of a valve head with five wires: grey, white, orange, blue and green-and-yellow. Before you look at anything else you already know two things. It is a three-port mid-position valve, and the system is a Y-plan.

A two-port motorised zone valve opens or closes one circuit. It is motor-open and spring-return: a synchronous motor drives it open against a spring, and when the thermostat drops the power a return spring closes it. There is no motor drive in the closing direction, which is why a failed valve is usually found closed.

Inside the head is an auxiliary switch. It makes only when the valve has actually reached the open position, and it sends a switched live onward to the boiler and pump. That is the mechanical heart of boiler interlock: the boiler cannot fire until a valve is genuinely open and there is somewhere for the heat to go.

The wires are brown motor live, blue neutral, green and yellow earth, and grey and orange for the auxiliary switch, the orange being the switched live out. On the standard ten-way wiring centre used in the S-plan diagrams, the brown wire of the hot water valve lands on terminal 8. Valve size follows the boiler: 22 mm up to around 20 kW, 28 mm or larger above that.

The two three-port valves

Both have the same port markings, and this is a very common exam question:

AB is the common inlet, the flow from the boiler. A serves the heating. B serves the hot water cylinder.

NA.4.6.4 puts the choice like this: a two-port valve opens or closes a single circuit supplying one zone, a three-port valve controls two zones only, and a mid-position valve is recommended where shared flow is wanted, with a diverter used where the design is intended for a priority arrangement.

The automatic bypass

When every zone valve and every TRV has closed, the pump has nowhere to push water. Dead-heading a pump is not a long-term plan, and a boiler that has just shut down still holds heat in its casing which has to be carried away or it trips its high-limit thermostat.

The answer is an automatic bypass valve: a spring-loaded differential pressure valve connecting the flow immediately after the pump to the return. It is opened by the pressure created within the system — not by a thermostat or a signal. As the paths close, the pressure across it rises until the spring gives way.

Where the boiler manufacturer's instructions advise a bypass, an automatic bypass valve is provided and the minimum pipe length instructions followed. A fixed, wedged-open lockshield is not acceptable, because it bleeds flow away all the time. A mid-position system always has a path open through at least one circuit, which is why a Y-plan may be found without one; a boiler with a pump overrun circuit always needs one.

S-plan and S-plan plus

Two motorised valve heads side by side, one on a pipe to the cylinder and one heading off to the radiators. Two two-port valves means S-plan, and from that single observation you can predict the whole of the wiring.

Each valve has its own thermostat. The cylinder thermostat opens and closes the hot water valve directly; the room thermostat does the same for the heating valve. Each valve, on reaching the open position, makes its own auxiliary switch and sends a switched live into the wiring centre. Both switched lives are joined there, so either circuit calling will fire the boiler and run the pump, and when neither is calling both are switched off.

That is the interlock. There is no path from the programmer straight to the boiler: the boiler is fired by the valves, and the valves are opened by the thermostats. The programmer decides only when each circuit is allowed to ask.

An S-plan plus is the same system with a third two-port valve, splitting the heating into two space heating zones, most often upstairs and downstairs, each with its own room thermostat and time control. That is why a new dwelling of 150 m² or more on an S-plan needs a minimum of three zones: two space heating zones plus the hot water.

An S-plan can be open vented or sealed. Two two-port valves plus a feed and expansion cistern with a cold feed and open safety vent is an open vented S-plan; the same valves with a filling loop, pressure gauge and expansion vessel make it a sealed one.

Why S-plan plus at low temperatures

On a heat pump, S-plan plus is preferred over a mid-position arrangement, because a mid-position valve can pass water to both circuits at once, so it cannot enforce hot water priority. A boiler can serve heating and hot water together because it has spare capacity and one flow temperature suits both; a heat pump produces a single flow temperature and is sized to the heat loss, so it has to serve one or the other. Two-port valves that genuinely close are what make that possible.

The consequence has to be explained at handover. Under hot water priority the heating zones close and the flow temperature rises while the cylinder reheats, then drops back to the heating curve and the zones reopen. The radiators really are off for the hour or two the reheat takes. Schedule it away from the coldest hours and the morning warm-up, and tell the customer — or the first person to notice will report a fault.

Y-plan and W-plan

A three port motorised valve
One valve, two zones. Five cores means mid-position; three means diverter.
Grid comparing S-plan, Y-plan and W-plan heating control systems
Count the valves and count the cores — that identifies the system every time.

Two wiring diagrams look almost the same: one motorised valve, a cylinder thermostat, a room thermostat, a boiler and a pump. Count the wires on the valve.

Y-plan is built round a single three-port mid-position valve, so it can supply heating, hot water, or both at the same time. The valve has five wires, and the orange is the output of its own auxiliary switch — the switched live that feeds the boiler and pump. So on a Y-plan the boiler and pump are switched directly by the three-port valve, not by either thermostat. Both thermostats talk to the valve; the valve talks to the boiler.

W-plan uses a three-port diverter valve. Same port markings, but no mid position. It sends the flow to hot water or heating, never both, and the cylinder wins: the stored water must be satisfied before the heating operates. It is identifiable because there are only three wires from the valve — there is no auxiliary switch output to trace.

NA.4.6.3.1.2 gives the rule in one sentence: shared flow, use a mid-position valve; priority, use a diverter.

The practical difference shows up in the customer's experience. On a Y-plan, a call for hot water on a cold evening does not stop the radiators. On a W-plan it does, until the cylinder is up to temperature. And on a low temperature system that priority is not a nuisance but a requirement — which is why priority there is built from two-port valves that genuinely close, rather than from a diverter that may be decades old.

How many zones

You are quoting for a four-bedroom house and the floor area comes to 168 m². That number changes the job.

The Approved Document L rule (Volume 1, 2021, paragraph 5.14, which replaced the Domestic Building Services Compliance Guide in June 2022) is short: new dwellings with a floor area of 150 m² or more should have at least two space heating zones, each with its own independently controlled heating circuit. Under 150 m² a single zone is permitted, although two is usually the better design and the SAP notional dwelling assumes two.

Two details matter. The relevant floor area is the area within the insulated envelope, including internal cupboards and stairwells — not the carpeted area. And a heating circuit means a pipework run controlled by its own zone valve. Two thermostats on one valve is not two zones.

The zones are usually upstairs and downstairs; in a single-storey dwelling, the living area against the rest. The one exception is a single-storey open-plan dwelling where the living area is more than 70 per cent of the total floor area, where sub-zoning the temperature is not appropriate and a programmer and room thermostat are accepted instead.

What each zone has to have

Each space heating circuit needs independent time control, plus either a room thermostat or programmable room thermostat in a reference room served by that circuit together with TRVs on all radiators outside the reference rooms, or individual networked radiator controls in every room.

The reference room is the room that acts as the main temperature control for the circuit, and it is the room where no other form of system temperature control is present — which is the rule behind the familiar instruction that the reference room's radiator carries no TRV.

Hot water has its own requirement whatever the floor area. Where the hot water comes from a store rather than instantaneously, the circuit needs independent time control and electric temperature control — a cylinder thermostat with a zone valve or a three-port valve. Where a zone valve is not appropriate, as with some thermal stores, a second pump may be substituted.

So: separate time and temperature control of heating and hot water applies to a dwelling of any floor area. Two space heating zones is the extra requirement that arrives once a new dwelling reaches 150 m².

A heating design normally works to a minimum design temperature of 21 °C in every room except the bedrooms, and a zoned system is what lets those different design temperatures actually be delivered rather than every room following one thermostat in the hall.

One warning for low temperature systems. Aggressive zoning fights a heat pump: close two zones out of three on a mild day and the flow through the appliance can fall below its minimum, so it short cycles. Leaving one circuit permanently open is often the neatest answer.

CHeSS, and signing the work off

The Central Heating System Specification, CHeSS CE51 2008, sets out the recognised packages of controls:

Note what stays in every list: boiler interlock is in all four. On a regular boiler it is achieved by correctly interconnecting the thermostats and motorised valves through the wiring centre; on a combination boiler it is achieved by fitting a room thermostat.

Note also where the guidance sits. Approved Document L Volume 1 is the Building Regulations guidance for dwellings and points to the compliance guide for the detail. Since the 2021 edition it covers new and existing dwellings and has replaced L1A and L1B, which no longer exist. Volume 2 covers buildings other than dwellings.

Gas work is carried out under the Gas Safety (Installation and Use) Regulations 1998 by a business registered with the Gas Safe Register; oil by OFTEC; solid fuel by HETAS. Electrical work falls under Approved Document P: a fused spur to supply a boiler is minor work, so the customer should receive a minor works certificate. The building control body must be given a notice of completion of commissioning, and where the installer is registered with a competent person scheme the scheme provides that notification. The Benchmark checklist is completed and left with the customer, and the same booklet holds the service log.

Compensation, optimum start and smart controls

A customer with a new condensing boiler says the house is warm but the gas bill has not moved. The controls are a programmer and a single room thermostat, and the boiler runs at a fixed 75 °C from October to April. Everything works. Nothing is compensating.

Weather compensation maintains internal temperatures by varying the flow temperature from the heat generator relative to the measured outside air temperature. An outside sensor feeds a compensation curve: colder outside, higher flow temperature; milder, lower.

Two practical points. The sensor goes on a north or north-east facing wall so direct sunshine does not fool it. And the curve is set as low as the building will tolerate and then proven over a cold spell, because every extra degree of flow temperature costs efficiency.

This is where most of the saving on a condensing boiler or heat pump actually comes from: the design flow temperature is only needed on the coldest days, and the system spends the rest of the winter below it. A fixed flow temperature all winter throws that away. Load compensation does the same job from the other end, varying flow temperature according to the measured response of the heating system rather than the outside air.

Two controls are often confused because both move the start time:

So a control that senses inside or outside temperature and moves the start time accordingly is optimum start. It is worth far more on a slow system than a fast one: where preheat can be two or three hours and varies with the weather, guessing the start time is expensive. Night setback works alongside it and reduces the risk of condensation.

Smart thermostats over Wi-Fi bring some of this to an ordinary house, and remote control is genuinely useful. But check the specification before fitting one on a low temperature system: many popular smart thermostats are sophisticated switches, and a switch is the least useful thing to put on a heat pump. Confirm the control can genuinely weather compensate, not merely schedule, and that the system still works when the internet does not.

🔢 The numbers worth memorising

Room thermostat height
about 1.5 m, internal wall, no other heat source
Cylinder thermostat position
one-quarter to one-third up the cylinder, set to 60 °C
Frost stat
always with a pipe stat; both must close; overrides everything
Two-port valve action
motor-open, spring-return — a failed valve is found closed
Two-port wiring
brown live, blue neutral, green/yellow earth, grey and orange auxiliary
S-plan hot water valve
brown to terminal 8 on the ten-way wiring centre
Valve size
22 mm to about 20 kW, 28 mm or larger above
Three-port ports
AB boiler flow, A heating, B cylinder
Mid-position valve
five wires; diverter valve three
Automatic bypass
opened by system pressure, not by a signal
Zoning threshold
150 m² or more in a new dwelling — at least two space heating zones
Open-plan exception
living area over 70 per cent of the total floor area
Design room temperature
21 °C, bedrooms cooler
Control packages
CHeSS CE51 2008 — HR7, HC7, HR8, HC8
Outside sensor
north or north-east facing wall

⚠️ Where people go wrong

  • Fitting a time switch where a programmer is required. With a stored cylinder, the programmer is the minimum.
  • Fitting a TRV in the reference room. Two controls on one room make the system hunt.
  • Relying on TRVs for interlock. A TRV cannot switch the boiler off.
  • Setting a cylinder stat near the top. It then reads the hot layer, not the bulk — a quarter to a third up.
  • Wiring a frost stat without a pipe stat.
  • Calling the wiring centre a control. It is a terminal block.
  • Wedging a lockshield open as a bypass. It bleeds flow away all the time.
  • Counting two thermostats on one valve as two zones. A zone means its own zone valve.
  • Measuring the carpeted area for the 150 m² rule. It is the area within the insulated envelope.
  • Using a mid-position valve to give hot water priority. It can feed both at once.
  • Zoning a heat pump aggressively. Below its minimum flow it short cycles.
  • Fitting a smart thermostat to a heat pump and calling it compensation. Check it can compensate, not just schedule.
  • Confusing delayed start with optimum start. Optimum start works back from the occupancy time.

📝 10-Question Self-Test

Straight from the Level 3 course question bank. Click an option to see whether you got it right — the explanation appears instantly, and there is nothing to submit.

Your score: 0 / 10
Question 1 of 10
Fitting thermostatic radiator valves throughout a system is likely to bring down which of the following?
Question 2 of 10
At what height above the floor do the recommendations say a room thermostat should be mounted?
Question 3 of 10
In a Y-plan heating system, where does the switched live that feeds the boiler and pump come from directly?
Question 4 of 10
Where on a hot water storage cylinder should the cylinder thermostat be positioned?
Question 5 of 10
Guidance on the kind of central heating system to be fitted in a new domestic dwelling is found in which Building Regulations document?
Question 6 of 10
A new dwelling has a floor area over 150 m2. Which control arrangement satisfies the Building Regulations?
Question 7 of 10
A controller function that senses the inside or outside temperature of the building and moves the start time accordingly is known as?
Question 8 of 10
Looking at the diagram below, which port is the boiler flow connected through?
The drawing this question refers to
Question 9 of 10
A Y plan system has no bypass. Which type of valve would you normally expect to find in it?
Question 10 of 10
A property with a floor area in excess of 150 m2 is to have heating and hot water on an S plan arrangement. What is the minimum number of separately controlled circuits, each with its own two-port valve?
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Going further: the lessons behind this article

This article is the public answer. Unit 333 of the Level 3 course takes the same ground to the depth the exam and the synoptic assignment ask for, in 7 lessons:

  • Programmers, thermostats and the wiring centre
  • Zone valves: two-port, mid-position and diverter
  • S-plan and S-plan plus: two-port valves and separate zones
  • Y-plan and W-plan: mid-position against diverter
  • Zoning: how many zones, and what each one controls
  • Boiler interlock, CHeSS and signing the work off
  • Weather compensation, optimum start and home automation